Frequently Asked Questions

How it works

What is a Merchant Cash Advance?
What is a Clearbanc Marketing Card?
What do I need to do to qualify for an advance?
Can I receive more than one advance at a time?
Will applying affect my credit score?
How long does the whole process take?

Fees

What fees are associated with taking an advance?
How is my fee rate determined?

Repayment

How do I repay my advance?
What is my repayment percentage?
Can I change the repayment percentage after I receive the advance?

General

What information do you need to verify my business?
Why do you need my bank account information?
How secure is my information?
Are you going to sell my information to third parties?
Can I apply for an advance if I have a business partner?

Payment Logistics

How long does it take to receive the funds?
When do automatic repayments start?
Where can I see my payments history?

Clearbanc Marketing Card

Where can I find my Clearbanc Marketing Card details?
My card has been declined. What do I do?
My card has been lost, stolen or compromised. Who do I call?

If you have any other questions, please email us directly at support@clearbanc.com or call us at (855) 813-2818! We're here for you.